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Considerations for choosing a helpdesk or ticket system

A few requirements I came up with for testing available hosted helpdesk / ticket system solutions (in comparision to the horrible usability and imprecise, random behaviour of Zendesk):

Battle Chainsaws

A new and upcoming idea for relaunching the Black'N'Deather website - and thus the promotional stuff, like banner graphics and audio ads as well - I came up with while trying to wake out of my death-like sleep this morning (guess I hit the bottom of the bottle a bit too much yesterday during the Menhir …